Tuesday, June 28, 2011

Sony Online Entertainment to Customers: Baby, Come Back

When Sony Online Entertainment got hacked awhile back, I was one of the customers whose information was liberated by the hackers.  I (foolishly) had an email/password combination in use for two games, so when I lost my three SOE Everquest 2 accounts, I also lost my Rift account.  SOE was so cagey about whether credit card information was stolen or not - and then when it was clear that some credit card information was stolen, they were shifty about whose information it was and from where - that I cancelled the credit card I used to pay them.

This led to me having to resubscribe eight different accounts to a new credit card account.  I forgot to update my cell phone account so I got a nice call from T-Mobile letting me know that my service was suspended until I bloody well paid them.  (They're touchy about such things.)

You can imagine that I was not the happiest of campers with SOE.

But it's all better now!


I just got an email offering to sell me the same services they used to sell me for the same price I always paid.  This is their grand gesture to bring back my business.

Dear SOE,

Suck it.  Suck it long. Suck it hard.  Suck it twice.

Formerly yours,
Laurie

P.S. SUCK IT.
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